sk778 Privacy Policy

sk778 operates the online gambling and sports betting platform accessible at https://sk778.io (the "Platform"). Throughout this Privacy Policy, references to "sk778", "we", "us", or "our" refer to the operator of the sk778 platform.

sk778 is the data controller in respect of all personal data collected from players and visitors who access the Platform. As data controller, sk778 is responsible for determining the purposes for which personal data is processed and the manner in which that processing takes place.

For all data-related enquiries, including requests to exercise your data subject rights, please contact our data team at [email protected]. Our support team is available 24 hours a day, 7 days a week, in English, and responds to all formal data requests within a reasonable timeframe.

sk778 collects personal data in the following categories. The specific data elements collected will depend on how you interact with the Platform and what services you use.

sk778 collects personal data through the following channels:

• Direct Registration: Data you provide when creating your sk778 account, including your name, date of birth, email address, and mobile number.
• Account Activity: Data generated through your use of the Platform, including bets placed, games accessed, deposits made, and withdrawals requested.
• KYC Verification: Identity documents and verification images submitted in response to a KYC request from the sk778 compliance team.
• Payment Processing: Transaction data passed to sk778 through your selected payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) when you make a deposit or request a withdrawal.
• Automated Technologies: Technical and usage data collected automatically through cookies, server logs, and similar tracking technologies when you access the Platform.
• Support Interactions: Information you provide when contacting the sk778 support team via email or live chat.

sk778 processes personal data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are as follows:

• Contractual Necessity: Processing required to perform our contract with you as a registered Player — including account creation, game access, payment processing, and withdrawal fulfilment.
• Legal Obligation: Processing required to comply with applicable legal obligations, including age verification (21+), anti-money laundering (AML) checks, and financial record-keeping.
• Legitimate Interests: Processing carried out for our legitimate business interests, including platform security, fraud detection, service improvement, and responsible gaming monitoring — provided such interests are not overridden by your fundamental rights.
• Consent: Processing based on your explicit and freely given consent, such as sending you promotional communications. You may withdraw consent at any time by contacting [email protected] or updating your account communication preferences.

sk778 uses the personal data we collect for the following specific purposes:

• To create, maintain, and administer your sk778 account.
• To verify your identity and confirm that you meet the minimum age requirement of 21 years.
• To process deposits and withdrawals via your selected payment method.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other forms of financial crime.
• To monitor your gaming activity for the purposes of responsible gaming intervention, where required.
• To communicate with you about your account, including security alerts, transaction confirmations, and support responses.
• To send promotional communications about sk778 bonuses and offers, where you have provided consent to receive such communications.
• To improve the sk778 platform, including game offerings, interface design, and payment experience, based on aggregated usage analytics.
• To fulfil any legal or regulatory obligation applicable to sk778's operation as an online gambling platform serving the Bangladesh market.

sk778 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes under any circumstances. We may share your personal data with third parties only in the following limited and controlled circumstances:

• Payment Processors: Your financial transaction data is shared with your chosen payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) solely to facilitate the processing of deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial data protection regulations.
• Identity Verification Partners: Where sk778 uses a third-party KYC verification service, the minimum necessary identity data will be shared with that service provider for the purpose of completing verification. All such partners are subject to binding data processing agreements.
• Game Technology Providers: Game session data may be shared with licensed game studios (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) in order to load and operate their games on the sk778 platform. These providers do not receive personally identifiable account data beyond what is technically required for game session management.
• Legal and Regulatory Authorities: Where required by applicable law, a court order, or a formal request from a competent authority, sk778 may disclose personal data to the relevant body. sk778 will notify the affected Player of such a disclosure where legally permitted to do so.
• Business Successors: In the event of a merger, acquisition, or sale of all or part of sk778's business operations, your personal data may be transferred to the relevant acquiring entity, subject to that entity honouring the terms of this Privacy Policy.

sk778 uses cookies and similar technologies on the Platform to deliver a functional, secure, and personalised experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for platform operation — including session management, login state persistence, and security token validation. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies: Store your preferences such as language setting, display options, and game history to improve your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the Platform, helping sk778 identify performance issues and optimise the user experience. No personally identifiable information is included in analytics cookie data.
• Security Cookies: Used to detect fraudulent activity, prevent bot access, and protect the integrity of the Platform and its users.

You may configure your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use core Platform features. sk778 does not use third-party advertising cookies or retargeting pixels.

sk778 applies a multi-layered approach to data security, incorporating both technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure.

• Encryption in Transit: All data transmitted between your device and the sk778 platform is protected using 256-bit SSL/TLS encryption. The padlock icon in your browser confirms that your connection is secure at all times.
• Encryption at Rest: Sensitive data stored in sk778 databases — including identity verification records and financial data — is encrypted at rest using industry-standard encryption protocols.
• Access Controls: Access to personal data held by sk778 is restricted on a strict need-to-know basis. Only authorised personnel whose job function requires access to specific data categories are granted that access, under logged and audited conditions.
• Infrastructure Security: The sk778 platform infrastructure is subject to regular vulnerability assessments and penetration testing. Security patches are applied promptly upon release.
• Incident Response: sk778 maintains a documented data breach response procedure. In the event of a data security incident that poses a material risk to affected users, sk778 will notify those users and take immediate remedial action.

sk778 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply as general guidelines:

Once a retention period has expired, sk778 will securely delete or anonymise the relevant data in a manner that prevents reconstruction or re-identification.

As an sk778 account holder, you have the following rights in respect of your personal data. To exercise any of these rights, please submit a written request to [email protected] from the email address registered to your account. sk778 will acknowledge your request promptly and respond substantively within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data sk778 holds about you, along with information about how it is processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to sk778's legal obligations to retain certain data categories.
• Right to Restriction: You may request that sk778 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being evaluated.
• Right to Data Portability: Where processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where sk778 processes your data based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing that occurred prior to withdrawal.

The sk778 platform is strictly intended for adults aged 21 years and above. sk778 does not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by or in the name of a person under 21 years of age, we will immediately close that account, forfeit any associated balance in accordance with our Terms and Conditions, and securely delete all associated personal data.

If you have reason to believe that a person under the age of 21 has registered an account with sk778 using your identity or payment details, please contact [email protected] immediately so that appropriate action can be taken.

The sk778 platform primarily serves players located in Bangladesh. In certain circumstances, your personal data may be transferred to or accessed by systems or service providers located outside Bangladesh — for example, where cloud infrastructure or game technology providers operate data centres in other countries.

Where such transfers occur, sk778 ensures that appropriate safeguards are in place to protect your personal data, including contractual provisions that require the receiving party to handle your data to a standard at least equivalent to the protections described in this Privacy Policy.

sk778 does not transfer personal data to jurisdictions that lack adequate data protection standards without first implementing appropriate contractual or technical safeguards to compensate for that deficit.

sk778 may send you promotional communications about bonuses, new game releases, seasonal offers (such as Eid promotions, Pohela Boishakh specials, and BPL cricket season events), and platform updates — but only where you have provided explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link included in any sk778 promotional email.
• Updating your communication preferences in your sk778 account settings.
• Sending a written opt-out request to [email protected] from your registered email address.

Opting out of marketing communications does not affect the delivery of transactional communications such as account security alerts, deposit confirmations, withdrawal notifications, and support responses. These communications are necessary for the operation of your account and cannot be disabled while your account remains active.

sk778 reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to the way in which we collect or process personal data, we will notify active account holders by email to the registered address on file no fewer than 7 calendar days prior to the change taking effect.

The "Last Updated" date at the top of this Privacy Policy will be revised each time an amendment is made. We encourage you to review this Policy periodically to remain informed about how sk778 protects your data. Your continued use of the sk778 platform following any amendment constitutes your acceptance of the revised Policy.

Historical versions of this Privacy Policy are retained in our records and are available upon written request to [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sk778 handles your personal data, please contact our data protection team using the details below. We are committed to resolving all data-related enquiries promptly and transparently.

All data subject requests should be submitted in English and must include your registered username and the email address associated with your sk778 account to allow efficient identification and processing. Where identity verification is required before a request can be fulfilled, our team will advise you of the necessary steps.